Summary of Use the Xfinity Voice Call Forwarding feature
- How do you activate call forwarding?
- Why is *72 not working to forward calls?
- How do I activate call forwarding with *21?
- What is the difference between *71 and *72 call forwarding?
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AI Overview
AI Overview
To activate call forwarding,
use your phone’s settings (Phone app > Settings > Call Forwarding or Supplementary Services) on both iPhone and Android to set rules (always forward, when busy, etc.), or dial carrier-specific codes like *72* (forward number) for immediate activation on some mobile or landline services, then enter the number and press call for confirmation.
On iPhone (iOS)
This video demonstrates how to activate call forwarding on an iPhone:
36s
TechPP
YouTube • Sep 14, 2024
Open the Settings app.
Tap Phone, then Call Forwarding (or Calls then Call Forwarding).
Toggle Call Forwarding ON.
Tap Forward To and enter the number you want calls redirected to, then tap Back.
For Dual SIM, select the line first.
On Android (Varies by phone)
You can watch this video to see how to set up call forwarding on an Android device:
00:51
Airtel Uganda
YouTube • Dec 6, 2023
Open the Phone app.
Tap the three-dot menu (More) and select Settings (or Phone Settings).
Look for Calling Accounts (Pixel) or Supplementary Services (Samsung).
Select Call Forwarding and choose your conditions (Always, Busy, Unanswered, Unreached).
Enter the number and turn it on.
This video shows you how to activate call forwarding on a Samsung phone:
00:57
Julio smart solutions
YouTube • Jun 23, 2024
By Dialing Codes (Mobile/Landline)
This video explains how to use dial codes to activate call forwarding:
58s
RaRe iTech
YouTube • Nov 8, 2025
To activate immediately: Dial *21* followed by the 10-digit number, then #, and press call (e.g., *21*1234567890#).
For other conditions: Dial *72 followed by the number (and wait for confirmation) for immediate forwarding, or *73 to disable.
This video demonstrates how to enable call forwarding using dial codes:
58s
RaRe iTech
YouTube • Dec 15, 2024
Important Notes
Call forwarding uses your mobile minutes as if you answered the call.
You must be on the cellular network for forwarding to work.
Contact your carrier if settings aren’t in your phone or for carrier-specific features like conditional forwarding (busy/no answer).
Set up call forwarding on iPhone – Apple Support
You can set up call forwarding on iPhone if you have cellular service through a GSM network. If you have cellular service through …
Apple Support
How to Set Up Call Forwarding on Android: 3 Methods – Quo
Launch the Phone app. Select the three-dot menu in the top right corner and choose Phone Settings. Select Supplementary services. …
Quo
Call forwarding – Wikipedia
Call forwarding is often enabled by dialing *72 followed by the telephone number to which calls should be forwarded. Once someone …
Wikipedia
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